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Hello Casino

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Hello Casino Review 2020

Hello Casino was launched in 2014 and have made a strong impact on the online casino industry ever since. They are owned and operated by White Hat Gaming Limited. The company is located in Malta and hence the casino obtains an adequate gaming license under Maltese laws for all countries. For Great Britain in particular, the casino holds the United Kingdom Gambling License, while it also possesses the Swedish Gambling Authority license for customers in Sweden.

All of the casino’s pages are protected with a 128-bit SSL encryption. Given the company possesses three separate licenses (including the strict UKGC one), we can say that the place is as safe as it can get. Should players have any queries, they can get in touch with the site’s 24/7 live chat support. The agents can respond in any of the following five languages:

  • English
  • German
  • Finnish
  • Norwegian
  • Swedish

Aside from these five languages, the players can scroll the website in Spanish as well. However, the telephone number is not among the listed support options. You can thus get in touch with the casino’s representatives only through the live chat or e-mail.

Following the site’s regulations, the players from the United States, Spain, Italy, France, and Russia (among others) are restricted from playing at Hello Casino.

Bonus and VIP

Much like most of their industry competitors, Hello Casino use the lucrative welcome package as a serious tool to bring in new customers. They’ve described the welcome offer through three steps. Each of your three initial deposits counts and makes you eligible for claiming the casino’s bonuses. Here is the breakthrough:

  • 1st Deposit – a 100% bonus up to €100 + 25 free spins on Gonzo’s Quest or Twix Spin Deluxe
  • 2nd Deposit – a 50% bonus up to €250
  • 3rd Deposit – a 50% bonus up to €150 + 25 free spins on Asgardian Stones or Bloodsuckers 2

Terms and conditions

The minimum deposit required for each of the bonuses to be activated is €10. To get in position to withdraw the bonus funds or free spins winnings, you need to wager the deposit, the bonus, and the winnings from free games 35 times in 30 days. The maximum bet you can place per spin is set at €5 during the period of clearance. It is important to mention the deposits made via Skrill or Neteller do not count towards the welcome package. Not all games contribute to the roll-over requirements in the same fashion. You can find all the details in the casino’s promotional section.

Even though we did not find them in abundance, Hello Casino quite frequently come up with special promotions for the existing players. “Sensational Sundays” is a perfect example of one such. To qualify, you should just deposit at least €10 on Sundays and the casino will give you a 30% bonus up to €100. The bonus is subject to the same roll-over requirements as the ones described above.


Hello Casino also has a dedicated VIP scheme where they reward players for their volume on slots or table games. The casino will give all new registrants 500 loyalty points as soon as they make their inaugural deposit. The purpose is to help the new players get off to a right-footed start.

A €10 placed in bets nets you the following amount of points for each of these games:

  • 25 for Roulette
  • 50 for Blackjack
  • 2 for Scratch Cards & Slots
  • 1 for Video Poker

You can redeem loyalty points for the bonus cash (subject to the 35x wagering criteria). Once you collect 1000 loyalty points, the casino will pay you a €5 bonus.

Payment Options

Hello Casino provides their players with an outstanding array of deposit methods, but at the same time offer no more than four withdrawal options. The minimum deposit & cash out is €10 in all variants, while the withdrawals are capped at €12,500 a week. Here is the list of all payment options:

Method Deposit Withdrawal
Visa/Mastercard Yes Yes
Bank Transfer Yes Yes
Skrill Yes Yes
Neteller Yes Yes
Trustly Yes No
GiroPay Yes No
Sofort Yes No
Paysafecard Yes No
Dotpay Yes No
TrustPay Yes No
Qiwi Yes No
Webmoney Yes No
Rndeks Yes No
Moneta Ru Yes No


Software and Games

The casino has a very warm and responsive layout that simply invites the players to hit the reels right from the start. With a game library of more than 600 titles, Hello Casino truly have something to offer to their customers. In the sea of software suppliers whose titles you can find here, we have to underline the industry-giants such as Microgaming, NetEnt, Evolution Gaming, BetSoft, and Thunderkick. Navigating the site could not be easier even for beginners.

Players can enjoy the following categories in the casino section:

  • All Games
  • Top
  • New
  • Slots
  • Live Casino
  • Table Games
  • Jackpots
  • Other
  • Favourites
  • Provider

Players thus have instant access to the most popular and the most recent slots. If you are interested in games from a certain developer, just click the Provider button. On top of this, there is a “Search” box where you can just type in the name of the game you are interested in.


What we particularly liked about the site’s game library is the massive array of progressive jackpots. Anyone who loves this type of game should definitely head over to Hello Casino and try their luck on jackpots such as Reel King Mega, Romeo and Juliet, The Naked Hun, Top Cat, Mega Moolah, etc.

The slots department is also huge, offering NetEnt and Microgaming’s well-known titles. The table games section is somewhat modest but it is by no means a surprise if we know that all casinos keep their main focus on strengthening their live-dealer action. NetEnt and Evolution Gaming stand behind most of the casino’s live dealer games. You can find a solid portion of blackjack, roulette and baccarat variants as well as other games such as Deal or No Deal & Football Studio there.

Hello Casino – Conclusion

Obtaining three different licenses, you’ll hardly a safer online casino than Hello. They have been in the industry for more than six years and clearly know what it takes to meet the players’ desires. Slots / progressive jackpots are much stronger part of the casino, but the customers looking for the live-dealer action will also find something for themselves. To sum it all up, the casino well deserves a positive grade and we would certainly recommend it.

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